> For the complete documentation index, see [llms.txt](https://oriafi.gitbook.io/oria-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://oriafi.gitbook.io/oria-docs/oria-app/privacy-policy.md).

# Privacy Policy

Last updated: March 2026

### Privacy Policy

This Privacy Policy explains how **Oria** (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use our application, platform, and related services (“Services”).

By using our Services, you agree to the terms of this Privacy Policy.

***

### 1. Information We Collect

We may collect the following types of information:

#### 1.1 Personal Information

* Full name
* Email address
* Phone number
* Billing or residential address
* Identity verification (KYC) information

#### 1.2 Financial and Transaction Information

* Cardholder details
* Transaction history (amount, merchant, timestamp)
* Payment and funding records

#### 1.3 Technical Information

* IP address
* Device and browser information
* App usage data and logs

This aligns with common privacy practices where platforms collect identifiers, usage, and transaction data to operate services.

***

### 2. How We Use Your Information

We use your information to:

* Provide and operate our Services
* Process transactions and payments
* Perform identity verification (KYC/AML compliance)
* Detect fraud, abuse, or suspicious activity
* Improve performance and user experience
* Communicate updates, notifications, or support responses

***

### 3. How We Collect Information

We collect information:

* **Directly from you** (e.g., account registration, transactions)
* **Automatically** through your device (e.g., cookies, logs)
* **From third parties**, including service providers and partners

Such multi-source data collection is standard in digital platforms to ensure functionality and security.

***

### 4. Data Sharing and Disclosure

We do **not sell your personal data**.

We may share your information with:

* **Third-party service providers**, including:
  * Payment processors and card issuers
  * Identity verification (KYC/AML) providers
  * Infrastructure, hosting, and analytics services
* **Legal and regulatory authorities**, where required

These third parties process data only for necessary purposes and under appropriate safeguards.

***

### 5. Third-Party Services

Oria integrates services provided by independent third parties.

By using these services, you acknowledge that:

* Their own privacy policies may apply
* Oria does not control their data handling practices
* You should review their policies where applicable

***

### 6. Data Retention

We retain your information:

* As long as your account is active
* As necessary to provide Services
* To comply with legal and regulatory obligations

Data is deleted or anonymized when no longer required.

***

### 7. Data Security

We implement industry-standard security measures, including:

* Encryption of sensitive data
* Access controls and monitoring systems
* Secure infrastructure and storage

However, no system is completely secure, and users should also take precautions to protect their information.

***

### 8. Your Rights

Depending on your jurisdiction, you may have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Restrict or object to processing
* Request data portability

You may contact us to exercise these rights.

***

### 9. International Data Transfers

Your data may be processed in different jurisdictions where our service providers operate.\
We ensure appropriate safeguards are in place to protect your data.

***

### 10. Cookies and Tracking

We may use cookies and similar technologies to:

* Improve user experience
* Analyze platform usage
* Enhance performance

You can manage cookie preferences through your browser settings.

***

### 11. Children’s Privacy

Our Services are not intended for individuals under the age of 18.\
We do not knowingly collect personal data from minors.

***

### 12. Changes to This Policy

We may update this Privacy Policy from time to time.\
Updates will be posted on this page with a revised “Last updated” date.