# Privacy Policy ### Privacy Policy This Privacy Policy explains how **Oria** (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access or use our application, platform, and related services (“Services”). By using our Services, you agree to the terms of this Privacy Policy. *** ### 1. Information We Collect We may collect the following types of information: #### 1.1 Personal Information * Full name * Email address * Phone number * Billing or residential address * Identity verification (KYC) information #### 1.2 Financial and Transaction Information * Cardholder details * Transaction history (amount, merchant, timestamp) * Payment and funding records #### 1.3 Technical Information * IP address * Device and browser information * App usage data and logs This aligns with common privacy practices where platforms collect identifiers, usage, and transaction data to operate services. *** ### 2. How We Use Your Information We use your information to: * Provide and operate our Services * Process transactions and payments * Perform identity verification (KYC/AML compliance) * Detect fraud, abuse, or suspicious activity * Improve performance and user experience * Communicate updates, notifications, or support responses *** ### 3. How We Collect Information We collect information: * **Directly from you** (e.g., account registration, transactions) * **Automatically** through your device (e.g., cookies, logs) * **From third parties**, including service providers and partners Such multi-source data collection is standard in digital platforms to ensure functionality and security. *** ### 4. Data Sharing and Disclosure We do **not sell your personal data**. We may share your information with: * **Third-party service providers**, including: * Payment processors and card issuers * Identity verification (KYC/AML) providers * Infrastructure, hosting, and analytics services * **Legal and regulatory authorities**, where required These third parties process data only for necessary purposes and under appropriate safeguards. *** ### 5. Third-Party Services Oria integrates services provided by independent third parties. By using these services, you acknowledge that: * Their own privacy policies may apply * Oria does not control their data handling practices * You should review their policies where applicable *** ### 6. Data Retention We retain your information: * As long as your account is active * As necessary to provide Services * To comply with legal and regulatory obligations Data is deleted or anonymized when no longer required. *** ### 7. Data Security We implement industry-standard security measures, including: * Encryption of sensitive data * Access controls and monitoring systems * Secure infrastructure and storage However, no system is completely secure, and users should also take precautions to protect their information. *** ### 8. Your Rights Depending on your jurisdiction, you may have the right to: * Access your personal data * Correct inaccurate information * Request deletion of your data * Restrict or object to processing * Request data portability You may contact us to exercise these rights. *** ### 9. International Data Transfers Your data may be processed in different jurisdictions where our service providers operate.\ We ensure appropriate safeguards are in place to protect your data. *** ### 10. Cookies and Tracking We may use cookies and similar technologies to: * Improve user experience * Analyze platform usage * Enhance performance You can manage cookie preferences through your browser settings. *** ### 11. Children’s Privacy Our Services are not intended for individuals under the age of 18.\ We do not knowingly collect personal data from minors. *** ### 12. Changes to This Policy We may update this Privacy Policy from time to time.\ Updates will be posted on this page with a revised “Last updated” date. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://oriafi.gitbook.io/oria-docs/oria-app/privacy-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.