# General Terms and Conditions ### General Terms and Conditions These General Terms and Conditions (“Terms”) govern your access to and use of the Oria application, platform, and related services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. *** ### 1. Scope of Services Oria provides a platform that enables users to access various financial and related services, including but not limited to card services, payments, and other digital features. **Please note:** Oria operates as a platform provider, and certain services made available through the platform may be offered and operated by **independent third-party providers**. *** ### 2. Third-Party Services Some features and services available on the platform are provided by third parties. These may include: * Card issuance and payment processing * Identity verification (KYC/AML) * Payment networks and financial infrastructure * Other integrated services By using such services, you acknowledge and agree that: * These services are subject to the **terms and policies of the respective third-party providers** * Oria does not control and is not responsible for the performance, availability, or decisions of third-party services * Transactions and activities processed by third parties may be subject to their own risk controls and compliance requirements *** ### 3. User Obligations By using the platform, you agree to: * Provide accurate and complete information * Use the Services only for lawful purposes * Comply with all applicable laws and regulations * Not engage in fraudulent, abusive, or harmful activities *** ### 4. Account and Access * You are responsible for maintaining the confidentiality of your account credentials * You are responsible for all activities conducted under your account * Oria reserves the right to suspend or terminate access in case of violations *** ### 5. Service Availability We aim to provide stable and reliable Services; however: * We do not guarantee uninterrupted or error-free operation * Services may be modified, suspended, or discontinued at any time * Certain features may be subject to limitations or regional restrictions *** ### 6. Risk and Compliance To ensure compliance and security: * Transactions may be monitored, delayed, or declined * Accounts or services may be restricted due to risk control measures * Users may be required to provide additional verification *** ### 7. Fees Certain services may be subject to fees. Applicable fees will be disclosed where relevant and may be updated from time to time. *** ### 8. Limitation of Liability To the maximum extent permitted by law: * Oria is not liable for losses arising from: * Use of third-party services * Transaction failures or delays * System interruptions or external factors * Oria acts as a platform provider and does not assume liability for third-party service outcomes *** ### 9. Changes to Terms We may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://oriafi.gitbook.io/oria-docs/oria-app/general-terms-and-conditions.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.